SoJung Ham

Product Designer & Illustrator


Work

Podium - In-App Disputes

I oversaw and designed a new an improved process for resolving payment disputes in-app, resulting in improvement in case-wins and time saved.

Podium - Estimates

I led the creation of an estimates tool to facilitate merchant use, resulting in $12k of estimates created in the first two weeks of beta launch.

University of Michigan - FoodSwap

I conceptualized, create, and test an application that minimizes foodwaste in a student community on a team of 3 other students.


 
 

Other Work

In addition to product design, I am also a seasoned illustrator and graphic designer.